Last modified: March 5, 2023
At Codenia Technologies, we strive to provide our customers with the best services and solutions. However, if you decide to cancel your project, we have a policy in place to ensure that the cancellation process is smooth and hassle-free.
If you wish to cancel your project, you must notify us in writing, either by email or by submitting a cancellation request on our website. We will review your request and confirm the cancellation within 2 business days.
If the cancellation request is received within 12 hours of placing the order, we will issue a full refund. If the cancellation request is received after 12 hours but before the start of the project, we will charge a cancellation fee of 10% of the total project cost. If the cancellation request is received after the project has started, no refund will be provided.
At Codenia Technologies, we stand behind our services and solutions. If you are not satisfied with the work we have provided, we offer a refund policy to ensure that you are completely satisfied with our services.
If you are not satisfied with the work we have provided, you must notify us in writing within 4 days of project completion. We will review your request and provide a solution within 2 business days. If we are unable to provide a satisfactory solution, we will issue a full or partial refund, depending on the circumstances.
In case of a refund, we will refund the amount paid by you for the project, excluding any taxes and fees. The refund will be issued within 7 business days of approval.
Please note that refunds are only available for services provided by Codenia Technologies and do not apply to any third-party services or products.
We hope that you are satisfied with our services, and we will do everything we can to ensure that you are completely happy with the work we provide